What is the difference in room categories?

The difference with each room category is the room size, the views and some include additional amenities for extra comfort.

Which rooms offer the best views?

Our higher room categories offer fantastic views of the pine forest and mountains while there are no views from the Standard room.

What time is check-in and check-out?

Check-in: 12.00 hrs
Check-out: 11.00 hrs

What is the policy for Early Check in & Late Check out / My Bus Reaches early / My bus is late in the evening :

Our Check in time is 12 Noon while Check out time is 11.00 AM. Early Check in / late Check out is as per availabilities. If your room is not available we can give you some other room (subject to availabilities only) till 12 noon at nominal costs or you may wait in lobby / have a cup of tea in our beautiful terraces. We always try our best to give rooms to our esteemed clients as early as possible before the committed time of 12 Noon. For guaranteed early check-in, reservation needs to be made starting from the previous night.

At the time of check out you can leave your luggage with us at 11.00 AM and go for sightseeing. Once you are back we will try to give you some room for freshen up.

What are the Cancellation / Amendment Charges ?

Cancellation / Amendments Charges For High Season / New Year :
For Intimations received more than 10 days of Check In : 20 % of Package Amount
For Intimations received between 06 – 10 days of Check In: 50 % of Package Amount
For Intimations received between 03 – 06 days of Check In: 70 % of Package Amount
For Intimations received less than 03 days of Check In: 90 % of Package Amount

Cancellation / Amendment Charges For Mid Season:
For Intimations received more than 10 days of Check In: 10 % of Package Amount
For Intimations received between 05 – 10 days of Check In: 20 % of Package Amount
For Intimations received between 02 – 05 days of Check In: 50 % of Package Amount
For Intimations received less than 02 days of Check In: 90 % of Package Amount

How do I book ?

There are Two ways to book :-

A:- Online Booking by Credit Card / Debit Card / Net Banking A/c’s : You can book online through secured payment gateway from our website. There are links / banners displaying “Click here for instant online bookings ” on various pages. Software will show instant availabilities and best possible online rates. Once you are through the process you will get confirmations on the screen as well as your email within seconds . Only Hotel Packages can be booked online and if you require you can book Transport Package of Volvo or Car etc as per details mentioned later in this page by sending us an e-mail and payments can be made in Cash once you reach at the hotel.

B:- You can fill the reservation form / check the availabilities by calling at our phone numbers and than send us a mail at info@snowvalleyresorts.com with your Name , Contact Details , Hotel required , Check in date , Checkout date and Type of Package required . We will block the room for you and as specified in our mail you have to deposit advance amount in our Bank A/c and than intimate us the same with payment mode. We will verify with bank and within 24 hours confirmation mail will be send to you.

What is Safety of Credit Card Data ?

The information requested during registration is necessary for the hotel and reservation to manage the booking request. All information is strictly confidential and shall be transmitted via an encrypted channel that ensures privacy. Your credit / debit card data, necessary to guarantee booking, is also transmitted through safe, on the protected bank server (SSL Secure Server). Highest level of protection is ensured for your credit card details.

What will the costs if I want to stay for more than 7 Nights ?

We have special offers for stays more than 7 Nights . Kindly send us an email with your requirments and we will be happy to assist you with best rates . 

Can you help arrange a sightseeing trip such as river rafting?

We can advise on the best attractions in the area and have sightseeing brochures to help you choose a suitable tour. To get around we can arrange for a friendly taxi driver to escort you at reasonable rates. We can also offer preferential rates for river rafting. A 14km tour is Rs 650 per person, a big discount on the market price of Rs 1000 per person.

Can you organise transport from Delhi / Chandigarh / Ambala?

We have tie-ups with taxi operators in Indica / Tavera / Innova etc to arrange transport for guests to the hotel. We recommend air-conditioned Volvo buses for long distance journeys. Just send us an email with your travel dates, we can book the bus ticket for you and send you an e-voucher.

Special rates for A/c Volvo buses :-

Delhi – Manali / Shimla : Rs 1050/- App. Per person
Manali / Shimla – Delhi: Rs 1150/- App. Per person
Departure Time from Delhi: 17:00 hrs to 21:00 hrs
Tickets will be sent by email and payments can be settled once you reach the hotel.

Do you arrange transfers from Airport / Bus Stand ?

It is very easy to find a taxi / auto from the bus stand. Drivers will know Snow Valley Resorts .
From Airport only option is by pre paid taxi . 
Drop to Airport / bus stand will be arranged by us at best rates

Can I book a round trip from Delhi to Delhi?

Yes, we have a special transfer package that includes the journey from Delhi-Manali-Delhi. You can find more details here www.snowvalleyresorts.com/volvo.htm

What type of clothing should I bring?

There are two distinct seasons here in Himachal Pardesh. The summer is from April to September and brings temperatures ranging from 5 to 20°C. October to March is the winter season with temperatures from 0 to 15°C. We recommend light woollen clothing in summer and heavy woollen clothes in winter.

Does Snow Valley Resorts have hotels in other locations?
We have our own hotels with Brand name ” Snow Valley Resorts and Snow Valley heights ” in Manali , Shimla & Dalhousie and shortly we are coming with hotel in Kasuali .